dragon303 Privacy Policy

This page describes what we collect when you use dragon303 and how we keep that data protected. We gather information necessary to verify your identity, process your deposits and withdrawals, and comply with jurisdiction-specific regulations. Your data remains encrypted and stored on secure servers whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or other supported regions.

We at dragon303 recognise that privacy matters. Our commitment is transparency: we tell you what we collect, why we need it, and who can access it. We do not sell your personal information to marketers or data brokers. This policy covers all interactions with dragon303, including account registration, deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet.

Information We Collect

When you open a dragon303 account, we require your full name, email address, date of birth, and government-issued identification number. This information feeds our know-your-customer (KYC) process, which is mandated by anti-money-laundering law in supported jurisdictions. We store this data encrypted and separately from your betting activity.

We collect payment details whenever you deposit or request a withdrawal. If you use DANA, e-wallet, or mobile banking, we record your transaction ID and the amount. Bank transfers through local payment, online payment, e-wallet, or mobile banking require us to store your account number and name. We never store full credit card details; payment processors handle card data directly under their own encryption.

Behavioral and Technical Data

Our servers log your IP address, browser type, and device details when you log in. We track your betting history, game selections, and account balance movements — this helps us detect fraud and honour dispute claims. We store timestamps of major account events: email confirmations, KYC submissions, deposit receipts, withdrawal requests.

How We Use Your Data

We use your identity information to verify that you are who you claim to be — a foundational step that protects both you and dragon303 from account takeover and fraud. Your name and ID number are cross-checked during KYC review, typically within one to two business days. We retain verified identity details for as long as your account remains active, plus five years thereafter, to satisfy audit requirements.

Payment data allows us to process your deposits and withdrawals correctly. When you request a withdrawal via local payment or online payment, we match the registered account name on your digital wallet to your verified dragon303 account name. Mismatches may trigger a manual review to prevent money-laundering or fraud. Bank transfers through e-wallet, mobile banking, local payment, or online payment follow the same principle: we ensure the receiving account holder matches your verified identity.

We use your betting activity and account balance to manage bonuses, settle disputes, and detect unusual patterns. If your activity during a major tournament — such as Liga 1 or Champions League — shows signs of collusion or automated play, we may suspend your account pending investigation.

Legal and Compliance Uses

We share your data with third-party payment processors and our banking partners. These processors handle deposits and withdrawals on our behalf but are contractually bound to keep your data confidential. We may share anonymised, aggregated data (totals of deposits, withdrawal counts) with our licensed operator or regulatory body — never individual names or account balances.

Your Rights and Data Security

You have the right to request a copy of all personal data we hold on you. Contact our support team with your account email and government ID number; we will send a data export within ten business days. You may request that we delete your account and associated data, subject to our retention obligations for fraud prevention and legal compliance.

We at dragon303 encrypt all data in transit using SSL/TLS protocols and store it on servers protected by firewalls and intrusion-detection systems. Our infrastructure sits in data centres meeting international security standards. No system is entirely risk-free, but we maintain regular security audits and incident response procedures.

Retention and Deletion

We retain account information — email, verified identity, payment methods — for as long as your dragon303 account is active. After you close your account, we keep encrypted records for five years to satisfy regulatory and anti-fraud obligations. We delete betting history and transaction details three years after your account closure, except where a dispute remains unresolved. Any data relating to our compliance investigations is retained for seven years.

Jurisdiction and Changes to This Policy

We operate under jurisdiction-specific regulations. Your data may be transferred to servers outside your country; by using dragon303, you consent to such transfers. We may update this policy at any time. Changes take effect immediately upon publication. We recommend reviewing this page before major event periods, such as during Champions League or Piala Indonesia, when our data processing may increase.

If you have questions about how we handle your data, contact our support team at [email protected]. We aim to respond within two business days. This policy was last updated in accordance with applicable data protection standards.